Kenya Airways Announces Possible 2 Weeks Flight Disruptions, Lack Of Spare Parts

• Kenya Airways announced the possibility of flight disruptions due to a shortage of spare parts
• The airline said the disruptions could last for two weeks, and one or two aircraft could be grounded
• KQ urged customers to stay updated on flight schedules through the KQ website and mobile applications

Elijah Ntongai, a journalist at TUKO.co.ke, leverages more than three years of expertise in financial, business, and technology research, providing profound insights into both Kenyan and global economic trends.

Kenyan Airways (KQ) has alerted passengers planning holiday travel of possible flight interruptions for an estimated two-week period.

The announcement, by KQ Managing Director and CEO Allan Kilavuka, cited challenges in acquiring aircraft spare parts as the reason behind the disruptions in flight schedule and the potential grounding of some Kenya Airways planes.

"Our current flight schedule may experience disruptions in the coming weeks mainly due to challenges in the aircraft spare parts global supply chain. These challenges are leading to extended ground time of our aircraft for maintenance.

Additionally, this may also lead to grounding one or more of our aircraft in line with our commitment to the highest level for safety and reliability of our operations," said Kilavuaka in the public notice.

KQ expressed regret for inconveniences that may arise from the disruptions, reiterating its dedication to restoring normalcy as soon as possible.

What should customers do?

KQ acknowledged the inconveniences that could arise from the disruptions and asked customers to Kenya Airways advised customers to stay updated on flight schedules through their website and mobile applications and also pledged to provide timely information and support to customers.

"In the meantime, we kindly ask that you check updates on any changes to your flight schedule by checking our website, contacting our Customer Excellency Centre (CEC), or our mobile app. We are committed to providing you with timely information and support to help you navigate these potential challenges," said the CEO.

How to contact Kenya Airways

Kenya Airways thanked passengers for their support and understanding and asked them to contact the airline through the provided contacts.

"Please do not hesitate to reach out to us on +254 711 024 747, WhatsApp: +254 705 474 747 or Email: customer.relations@kenya-airways.com," read the notice.

Kenya Airways career development opportunities

In other related news by TUKO.co.ke, Kenya Airways PLC launched its management trainee programme for 2024, inviting graduates with stated qualifications to apply for the opportunity.

The programme offers participants an opportunity to elevate their careers by gaining hands-on experience, comprehensive training, and exposure across various departments within the airline.

"This programme is designed to provide you with a unique opportunity to develop your skills, gain hands-on experience, and make a significant impact on the future of Kenya Airways and the aviation industry at large," Kenya Airways stated in a public notice.